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Razer - Frequently Asked Questions
Does Razer’s return policy change during the holidays?
Yes, Razer offers extended holiday returns to customers throughout Black Friday, Cyber Monday, and Christmas. Order during Black Friday or Cyber Monday to receive a grace period lasting through the holiday season.
How long does it take for my Razer order to be delivered?
Orders typically take two to 10 business days to ship. During the holidays, it may take up to 15 days. If you want to track your order, log in and go to “Order History." Select your most recent order and go to “Delivery Method" to view your shipment information. You’ll also receive a shipping confirmation email that will allow you to click on the tracking number for convenience.
Does Razer ship to the U.S. only?
Razer ships to more than 30 countries. Visit the directory to see if Razer products are eligible to be shipped to your country. It’s possible that more countries will be added, so keep checking back if you don’t see your country listed.
Does Razer have a free warranty?
Razer has a limited warranty on its products covering defects in materials or workmanship. Different products have different warranty periods, so check the policy to see if your product comes with a free warranty. If you submit a warranty request, you will need to provide a valid proof of purchase.
Does Razer offer sales?
Razer does offer discounts and sales, but they’re rare. Last year during the Christmas holidays, the brand hosted a 12-day event where they gave away select products to winners each day. Expect a similar event this year.
What is the return policy?
You have 14 days from the date you received your Razer order to return the product in its original packaging and condition. You can start your return on the website or contact the customer support team to help you get started.
Recently Expired Razer Coupons
$10 Off Orders Over $129
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